Pulau Judi Privacy Policy — Our Commitment to Protecting Your Data

1Introduction & Scope of This Policy

Pulau Judi values the privacy of every user who trusts our platform. This Privacy Policy has been drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and global best practices in data security.

This policy covers all your interactions with Pulau Judi, including browsing our website, registering an account, making deposits or withdrawals using local Malaysian payment methods such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as playing any available games including Malaysia Super League Sports Betting, live baccarat, online slots, cricket, e-sports, and lottery.

By registering an account or continuing to use the Pulau Judi platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please discontinue use of our platform.

2Personal Data We Collect

Pulau Judi follows a data minimisation principle — we only collect information that is strictly necessary for specific, legitimate purposes. The following are the categories of data we collect:

2.1 Data You Provide Directly

• Registration information: Full name, Malaysian phone number, email address, date of birth, and password.
• Verification documents (KYC): A copy of your MyKad, passport, or proof of address when required for identity verification.
• Financial information: The bank account or e-wallet number registered for deposits and withdrawals (we do not store full credit/debit card numbers).
• Support communications: Records of Live Chat conversations, emails, or any communications you send to the Pulau Judi support team.

2.2 Automatically Collected Data

• Technical data: IP address, device type, operating system, browser type, and screen resolution.
• Usage data: Pages visited, games played, betting history, session duration, and interaction patterns within the platform.
• Cookie data: Information collected through cookies and similar tracking technologies (see Section 7).
• Location data: General location information derived from your IP address for geographical verification purposes.

3How We Use Your Data

Pulau Judi uses your personal data only for legitimate and transparent purposes. The following outlines the primary purposes for which your data is used:

1. Account management: Creating, verifying, and managing your Pulau Judi account, including the required KYC process.
2. Transaction processing: Processes deposits via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as withdrawals to your Malaysian bank account.
3. Service provision: Enables you to play games, place Sports Betting wagers, and access all features of the Pulau Judi platform.
4. Fraud prevention: Detecting and preventing fraudulent activity, money laundering, multiple account ownership, and bonus abuse.
5. Customer support: Handling enquiries, complaints, and providing technical assistance to you.
6. Marketing communications: Sending you information about Pulau Judi promotions, bonuses, and offers — only with your consent, and you may unsubscribe at any time.
7. Legal compliance: Comply with applicable legal requirements, regulations, and court orders.
8. Platform improvement: Analysing usage patterns to improve the gameplay experience, introduce new games suited to Malaysian players' preferences, and enhance technical performance.

4Data Sharing & Disclosure

Pulau Judi does not sell, rent, or share your personal data with third parties for marketing purposes. However, in the following limited situations, data sharing may occur:

4.1 Authorised Service Providers

We share necessary data with service providers that support the operation of the Pulau Judi platform, including payment gateway providers (FPX, Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow), cloud infrastructure providers, and identity verification services. All such providers are bound by strict data confidentiality agreements.

4.2 Legal Requirements

Pulau Judi may be required to disclose your data to the relevant authorities where mandated by Malaysian law, court order, or to comply with Anti-Money Laundering (AML) obligations. Any such disclosure will be made to the minimum extent necessary.

4.3 Protection of Vital Interests

In emergency situations, data may be shared to protect the safety of a user or the public, or to prevent serious crime.

5Your Data Security

Protecting your data is a core technical and operational priority at Pulau Judi. The security measures we have in place include:

• Encryption in transit: All data is transmitted using HTTPS with TLS 1.3 encryption and 256-bit SSL certificates.
• Storage encryption: Sensitive data such as passwords are stored in hashed form with a unique salt — even we cannot read your password.
• Access controls: Access to user data is restricted on a need-to-know basis — only staff who require access to specific data are permitted to view it.
• Two-factor authentication: 2FA is available for all accounts and mandatory for certain operations.
• Security monitoring: Our systems are continuously monitored to detect any suspicious activity or unauthorised access attempts.
• Regular security audits: Pulau Judi conducts regular penetration testing and security audits carried out by independent third parties.
• Incident response plan: We have clear incident response procedures in place to address any data breaches swiftly and effectively.

6Your Rights Under Malaysia's PDPA

As a Pulau Judi user covered under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights with respect to your personal data:

To exercise any of these rights, send a written request to support@pulaujudi.ws with the subject line "Personal Data Rights Request", along with a copy of your identification. We will respond within 21 business days.

7Cookies, Tracking & Similar Technologies

Pulau Judi uses cookies and similar tracking technologies to enhance the user experience and platform security. Below are the types of cookies we use:

You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect the functionality of the Pulau Judi platform.

8Children's Privacy

The Pulau Judi platform is strictly for users aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.

9Amendments to This Privacy Policy

Pulau Judi reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or technological developments. The latest version of the Privacy Policy is always available on this page, with the update date clearly displayed.

For material amendments (changes that significantly affect how we use your data), Pulau Judi will:

• Sending a notification to your registered email address at least 14 days before the changes take effect;
• Displaying prominent notices within the Pulau Judi platform;
• Seeking your consent again where required by law.

Your continued use of the Pulau Judi platform after any amendments take effect will be considered your acceptance of the revised Privacy Policy.

10Contact Us About Privacy

If you have any questions, concerns, or requests regarding your privacy and personal data at Pulau Judi, we encourage you to reach out to us: